Being “Polite” Does Not Ensure Access

August 18, 2023
Woman in power wheelchair pushing button to open door
Businesses falsely claim that polite phone calls are better at ensuring access than lawsuits. Our real-life experiences, and recent actions by the defendant hotelier in the pending Supreme Court case of Acheson Hotels v. Laufer tell a different story. Voluntary compliance is a myth.

Acheson Hotels v. Laufer: Debunking Common ADA Enforcement Myths

July 28, 2023
Lady Justice against laptop monitor
Briefs recently filed in the pending Supreme Court case of Acheson v. Laufer forward a number of false narratives about ADA litigation, and the people who bring ADA cases. Let’s examine, and debunk, some of these enforcement myths.